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The Boom Way

Putting the Boom in your Customer Service Experience

We combine state-of -the-art technology with CX expertise to deliver the best customer experience

  • Balance & Belong

    We offer balanced digital + human CX solutions for your business, while driving a sense of belonging in serving the under-served.

  • Operate Efficiently

    Our flexible operating structure provides the best value for the dollar, period.

  • Optimize

    Our continuous learning loop process monitors and optimizes your solution(s) over time to ensure your (and your customers’) success.

  • Manage & Innovate Effectively

    Your customers’ needs and expectations evolve, and so do our solutions - to always ensure you’re getting the best value.

Environment

Boom CX is committed to operating in an environmentally responsible way

Social

Boom CX specifically builds relationships in underserved demographics and communities to offer growth and new opportunities for success.

Governance

Boom CX believes strongly in giving back through participation in local community.
The word BOOM in black next to purple letter C and purple starburst-style X. Below that is words MANAGED SERVICES in black.

BoomCX Differentiators

Our ability to tap into underutilized communities means we can deliver a team that understands your customers.

Our ability to tailor solutions means that we deliver the workforce you need, at the times that you need them, without excess where you don’t need it.

Combined, this means better service at a lower cost, period.

Better Customer Experience, Period.

Your clients will benefit from an experienced, knowledgeable, and personable workforce that understands their needs.

Your clients will benefit from an experienced, knowledgeable, and personable workforce that understands their needs.

Our skill at retaining our workforce means higher performance and knowledge over time.

Interested In Joining Boom & Becoming Part of the Solution? 

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